John Lewis dishwasher leak forced buyers into hotels for eight months
My elderly parents’ home was left uninhabitable, and they are owed £3,300 for repairs they had to fund themselves
My elderly parents spent much of last year dealing with what should have been a straightforward insurance claim after a dishwasher installation by John Lewis caused a leak.
Instead, it became a year-long ordeal, marked by repeated failures and an almost total absence of accountability.
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